Privacy Policy
Last updated: August 26, 2026
Mangobaz IT Solutions ("we", "us", "our", or "Mangobaz") operates the website located at mangobaz.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit, browse, or otherwise interact with the Site. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please discontinue use of the Site.
1. Information We Collect
We collect a limited set of information in two ways: information you give us directly, and information collected automatically as you navigate the Site.
1.1 Information You Provide Voluntarily
When you fill out a contact form, request a quote, subscribe to a newsletter, or otherwise submit information through the Site, we may collect:
- Your name (first name, last name, or display name)
- Your email address
- Your phone number (if provided)
- Your company or organization name (if provided)
- The content of your message, project description, or inquiry
- Any additional information you choose to include in free-text fields
We only collect the minimum information necessary to respond to your inquiry. We do not request sensitive personal data such as government ID numbers, payment card numbers (payments are handled by third-party processors), or health information through the Site.
1.2 Information Collected Automatically
When you visit the Site, our servers and third-party services (Google Analytics, Google AdSense, our self-hosted analytics script) automatically log certain technical information, including:
- IP address (truncated or full, depending on configuration)
- Browser type and version
- Operating system
- Referring URL (the page you came from)
- Pages visited on our Site and time spent on each page
- Approximate geographic region derived from your IP (city or country level)
- Device type (desktop, mobile, tablet)
- Screen resolution and viewport size
This information is collected through standard web technologies: HTTP server logs, cookies, local storage, and JavaScript tracking pixels. We use this data to understand how visitors use the Site, to debug issues, to improve content and performance, and to detect abuse.
2. Cookies and Similar Tracking Technologies
A cookie is a small text file placed on your device by a website. The Site uses cookies and similar technologies (localStorage, sessionStorage, web beacons) for the following purposes:
- Strictly necessary cookies: required for the Site to function, including session cookies that remember your preferences during a single visit.
- Analytics cookies: set by Google Analytics to help us understand how visitors interact with the Site. These cookies are anonymized where possible and are disabled until you accept the cookie consent banner.
- Advertising cookies: set by Google AdSense and its ad partners to deliver interest-based advertising, limit ad frequency, and measure ad performance. These cookies are only set after you accept the cookie consent banner.
You can refuse non-essential cookies via the cookie consent banner shown on your first visit, or at any time by clearing your browser's cookies for our domain. For full details, see our Cookie Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries submitted through the contact form
- To deliver the content and services you request
- To operate, maintain, and improve the Site
- To analyze usage trends and measure Site performance
- To detect, prevent, and address fraud, abuse, and security incidents
- To display relevant advertising through Google AdSense
- To comply with applicable legal obligations
We do not sell your personal information to third parties. We do not share your personal information with third parties except as described in Section 4 of this policy.
4. Third-Party Services We Use
The Site relies on the following third-party services. Each service has its own privacy practices, which we encourage you to review.
- Google Analytics: web analytics service. Data is anonymized where possible. See Google's Privacy Policy.
- Google AdSense: advertising service. Google uses cookies to serve ads based on a user's prior visits to our Site or other sites. You may opt out of personalized advertising by visiting Google Ads Settings.
- Hosting provider: the Site is hosted on a shared hosting platform that may log IP addresses and request metadata for security and operational purposes.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless you request earlier deletion. Analytics data is retained for up to 26 months in aggregated form.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability (receive a copy of your data)
- The right to withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at team@mangobaz.com. We will respond within 30 days.
7. Children's Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us so we can delete the information promptly.
8. International Data Transfers
Mangobaz is based in Pakistan. By using the Site, you understand that your information may be transferred to, stored, and processed in Pakistan and other countries where our service providers operate. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
9. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, theft, and misuse. These include HTTPS encryption in transit, restricted database access, and rate-limiting on form submissions. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. When we make changes, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through a notice on the Site's home page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: team@mangobaz.com
- Phone: +92 300 0000000
- Address: Lahore, Pakistan
You may also reach us through the contact form on the Site.
12. Data Processing Roles
Under data protection law, Mangobaz IT Solutions acts as the data controller for the personal information we collect directly through this Site, including information you provide via the contact form. Where third-party services such as Google Analytics and Google AdSense process data on our behalf, they may act as either data controllers (where they determine the purposes and means of processing) or data processors (where they process data only on our documented instructions). The respective roles depend on the specific service and the configuration we have selected. We have configured these services to minimize the data collected and to anonymize IP addresses where the option is available.
13. Lawful Bases for Processing
We rely on the following lawful bases under applicable data protection laws (including the EU General Data Protection Regulation and Pakistan's Personal Data Protection Bill):
- Consent: for non-essential cookies, analytics tracking, and personalized advertising. You may withdraw consent at any time via the cookie consent banner or by clearing your browser's cookies for our domain.
- Legitimate interests: for operating the Site, preventing abuse, ensuring network security, and basic analytics that do not involve tracking individuals across other websites.
- Contractual necessity: for responding to your inquiries or providing services you have requested.
- Legal obligation: for complying with applicable laws, court orders, or lawful requests from public authorities.
14. Automated Decision-Making and Profiling
Mangobaz does not use your personal information for automated decision-making that produces legal or similarly significant effects. Google AdSense may, however, use automated systems to select which ads to display to you based on your prior browsing behavior on this Site and across Google's advertising network. This is a form of profiling that you can opt out of via Google Ads Settings or by rejecting advertising cookies through our consent banner.
15. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature that signals your preference not to be tracked across the web. The Site honors DNT signals by not loading non-essential tracking scripts (including Google Analytics and Google AdSense) when DNT is enabled. The cookie consent banner is not shown to users with DNT enabled; the Site is treated as if the user has rejected all non-essential cookies.
16. Third-Party Privacy Practices
We are not responsible for the privacy practices of third-party websites, services, or advertisers, even if they are linked from our Site or integrated into our pages. We encourage you to read the privacy policies of every site that collects your personal information. The third-party services we use are listed in Section 4 above, along with links to their respective privacy policies.